1 . Introductory lesson .
From heart we love our foreign guests -Philosophy of the project “VBGuide”
We create new future
We widen cultural borders
We improve world for the better
(Theoretical lesson )
2. The image of the modern coordinator -guide .
-How to be update, a kind of one on the modern tourist market.
- Discussion of the image of the Guide (clothing , manners , etiquette).
- The way of speech , proper behavior to the client and Representative of the tour operator, rules and duties of the Guide during the tour,emergency cases.
(Theoretical lesson )
3. A) Development features of tourist business in Russia; changes on the travel markets, the main influence of various foreign groups in Russia.
B) Majority and minority of foreign groups, represented in Russia .
C)Discussion of the the travel geographical markets (traditions and habits ,psychology, mentality, comparative characteristics; different psychological approaches to the guests, how to identify the mood and priorities of the guests; subordination and professional attitude to the tourists.
4. Mysteries of the Kremlin walls
-Exploring Red Square, The Cathedral of St. Mary Kazanskaya, St. Basil Cathedral, Gum Store, Nikolskaya street, Gostinyi yard, Lubianka, KGB Building, Bolshoi theatre, Metropol hotel.
-Walking around heart of Moscow : Kuznetsky bridge area, Neglinnaya, Pokrovka , TSUM, Tverskaya.
5. Dream tour of Moscow
-How to make a unique original tour.
- Exploring the main historical highlights of The Russian capital:
Sparrow hills, Moscow State university , the Cathedral the Savior the Christ , Old and New Arbat ,Victory Park.
- Creating the plan of the tour (timing and mobility, cooperation with a driver, parking place; pick up/drop-off in the hotel, quality of the service, giving information during the walking tour and bus tour, identifying the mood and taste of the tourist group, professional approach to the group.
6. The perspectives of growth and professional development in VB Guide’s project.
-From junior to senior Guide.( VBGuide’s successful ladder )
-Stories of success from VB best guides (recommendations , professional advices , guide’s responsibility , creativity in the work)
7. Creation of the author tour.
-Voting for the participants ( giving certificates , choosing the best Guide with his unique tour ).
Every Guide makes his author walking tour and represents to everybody.
The best Guide gets bonus - conducting the first tour in the beginning of the season.
Price: 8000 rub
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